Shipping & Returns

Shipping

At Noctra Auto, every order is handled with the same precision we expect from our products. We process and ship all orders within 1-2 business days of purchase.

Delivery Timeframe

Orders typically arrive within 7–10 business days after shipment. Delivery times may vary based on your location and carrier availability.

Shipping Rates

Shipping rates are calculated at checkout based on your order size and destination. We work with trusted carriers to ensure your lighting components arrive safely and on time.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Returns

We stand behind every product we sell. If you're not completely satisfied with your purchase, we're here to make it right.

Return Window

Returns are accepted within 14 days of delivery. Items must be unused, in their original packaging, and in resalable condition.

How to Return

To initiate a return, email us at your store contact with your order number and reason for return. Our team will respond within 1-2 business days with return instructions.

Refunds

Once your return is received and inspected, a refund will be issued to your original payment method within 5-7 business days.

Non-Returnable Items

Installed or used products, items damaged due to improper installation, and final sale items are not eligible for return.

For any questions, don't hesitate to reach out — we're here to help you get the perfect setup.